Shipping policy

Shipping Policy
We are committed to delivering high-quality European wellness and beauty products to our customers in a safe and timely manner.

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that processing times may vary during high-volume periods or due to product availability.

 

Shipping Rates & Delivery Estimates
We currently ship within the United States only.

Shipping charges for your order will be calculated and displayed at checkout.
Delivery times vary depending on your location and selected shipping method. Estimated delivery times are provided as guidelines only and are not guaranteed.

Estimated delivery time is typically between 3–7 business days for orders shipped within the United States.

Please note that some products may be shipped directly from Europe. In such cases, delivery may take approximately up to 2 weeks.

Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Tracking information may take up to 24–48 hours to update.

 

Incorrect Address & Failed Delivery
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to an incorrect address or failed delivery, additional shipping fees may apply to reship the order.

 

Shipping Delays
While we strive to deliver orders on time, we cannot guarantee delivery dates. We are not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.